Smart plans that ease your cost of living

Ultra low budget nbn plans for people on low and fixed incomes for as little as $50/m
router

Free ASUS router

with 12-mth contract

Internet plans that ease the cost of living

Ultra low budget plans for people on low and fixed incomes for as little as $50/m
Router

Free ASUS router

with 24-mth contract

Find out what’s available at your address

Not everyone has the luxury of ignoring rising bills. Some make do, cutting back quietly, choosing essentials carefully, and putting family first.
In those moments, the internet isn’t just a service; it’s a lifeline. A way to apply for work, call home, help the kids keep learning, or simply stay connected.
This plan was created to ease that burden, to keep you connected, with dignity and care.

Affordable internet that relieves financial pressure.

Stress-free internet, we set it up, you enjoy it

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Australia's home internet plans price for people facing financial pressure.

call

Stay confidently connected for banking, emails, and video chats

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Calls answered in 17s by a real person, or Text Chat instantly.

wifi

Free high performance Asus Router with every 24 month contract.

Budget-friendly plans with 5-star service

Basic (Fibre12)
$50.00/mth
  • Basic internet activities and small household.
  • icon 12Mbps icon 0.9Mbps
  • Busy period speed (7pm – 11pm)
  • 150GB/mth data (Data allowance)
  • Bonus ASUS Router

Learn more

  • Customers must provide proof of eligibility when signing up. Each person can redeem this offer for only one service.
  • The free ASUS AX1800 router promotion is available only for FTTP, HFC, and FTTC connections when signing up for a 24-month contract.
  • This offer is not valid with any other discounts, offers, or promotions.
Basic (Fibre25)
$60.00/mth
  • Basic internet activities with multiple devices.
  • icon 25Mbps icon 8.5Mbps
  • Busy period speed (7pm – 11pm)
  • 150GB/mth data (Data allowance)
  • Bonus ASUS Router

Learn more

  • Customers must provide proof of eligibility when signing up. Each person can redeem this offer for only one service.
  • The free ASUS AX1800 router promotion is available only for FTTP, HFC, and FTTC connections when signing up for a 24-month contract.
  • This offer is not valid with any other discounts, offers, or promotions.

You’re eligible if you: 

1. Hold a valid concession or pension card  2. Receive government support payments 3. NDIS participant (or live with one)  4. Are experiencing financial hardship

Students and people seeking asylum may also qualify for this plan. 

  1. Hold a valid concession or pension card
  2. Receive government support payments
  3. NDIS participant (or live with one)
  4. Are experiencing financial hardship
Not sure if you qualify? Call us on 1300 200 999 or check our FAQ for details.

Not sure if you qualify?
Call us on 1300 200 999 or check our FAQ for details.

Bundle with home phone service

Enjoy the convenience of a home phone for just $3.00/mth
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Local, national and mobile calls

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International calls available

Occom Easy Switch

Want to leave your current provider but dreading the phone call? We get it. That’s why we created Occom Easy Switch – a fast, stress-free way to move your internet service without ever speaking to your old provider.

*Applicable to customers without an existing contract with their current internet provider.

Group 1

No awkward break-up calls

No more hold music or retention teams. We handle the transition directly.

Vector

Fast, seamless setup

Switch within 1-2 business days, with minimal to no downtime.

Group 3

Plug and play router

No more hold music or retention teams. We handle the transition directly.

Occom Easy Switch

Want to leave your current provider but dreading the phone call? We get it. That’s why we created Occom Easy Switch – a fast, stress-free way to move your internet service without ever speaking to your old provider.
Group 1

No awkward break-up calls

No more hold music or retention teams. We handle the transition directly.

Vector

Fast, seamless setup

Switch within 1-2 business days, with minimal to no downtime

Group 3

Plug and play router

We are partnered with ASUS to get you the right router with no set up required.

Easy Switch is eligible to any customer not under contract with their current provider.

Trusted by lots of Australians

Here’s what our happy customers have to say about Occom

4.9
Had some issue setting of my bring your own device router, I was almost giving up but , technician RAEES kept going, tried everything to help me and finally resolved the issue and successfully configured my router. He proved that OCCOM customer service is actually more than the website claims. It's the best I ever had as he could had told me that my device might have been faulty or buy another or get from OCCOM after trying for an hour. But he explored all the settings with me and finally managed to make the router work. Thank you so much for your service. Keep it up.
Luna customer service patiently answered my questions and taught me step by step, which solved the problem. They are great!
Atul was great in setting up my account
My technicians name was Priyanka. So much patience and so helpful. Thank you so much Priyanka for the excellent service. I would give you 10 stars..
I had a great experience with the customer care support team, especially Raess. He was very professional and quick in helping me with my internet relocation request. He kept the process smooth and stress-free. Really appreciate the prompt support—thank you, Raess!
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Australia’s #1 Rated Internet Provider

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Frequently asked questions

What is the Community Connect Plan?

The Community Connect Plan is designed to help Australians on low, fixed, or pension incomes stay connected with affordable internet and phone services. It’s part of Occom’s commitment to making connectivity accessible to everyone.

You’re eligible if you:

  • Hold a valid concession or pension card
  • Receive government support payments
  • NDIS participant (or live with one) 
  • Are experiencing financial hardship  

Students and refugees may also qualify for this plan. 

To apply, you’ll need to submit one of the following: 

  • A copy of your concession or health care card 
  • Your NDIS participant number 
  • A Centrelink income summary or a similar supporting document    

We’re offering discounted rates on two plans:

  • Basic 12/1 Mbps – $50/month (original price: $58)
  • Boost 25/10 Mbps – $60/month (original price: $70)

Both plans include 150GB/month. If you exceed the data limit, your speed will be shaped to 2Mbps so you can still browse and make calls.

The Home Phone Casual Plan is available for $3/month (normally $5). It includes 60 minutes of standard local and national calls. 
A TP-LINK VDSL Router will be provided at no extra cost with a 24-month contract. 
Use the promo code Community25 when signing up to access the discounted rates. 
This promotion is valid until 31st Dec 2025.
No, this offer cannot be used in conjunction with other discounts or promotional offers. 

You can cancel anytime. 

  • If you’re on a no lock-in contract, there are no cancellation fees. 
  • If you’re on a 24-month contract, you may need to pay for the router fee on pro-rata basis.

Reach Out To Us

Contact our professional support team to respond to all your questions
and guide you through the sign-up process.

Live Chat

WeChat

WhatsApp

Call now: 1300 299 999

Daily 8 AM – 10 PM AEST