RedTrain Networks plans, premium fast internet

google logo

12,000+ Reviews

4.9 star rate

<p></p>

Congratulations: You are eligible for the Free upgrade to nbn® full fibre.

See our range of plans below and sign up online.

Plans
(①PLAN → ②CONTRACT → ③ROUTER)

Above Occom plans include

No Lock-In Contract

$0 Activation Fee

Unlimited Data

365 Days Support

Contract
(①PLAN → ②CONTRACT → ③ROUTER)

A Pre-Configured Router?
(①PLAN → ②CONTRACT → ③ROUTER)

By selecting this option you are stating that you have a compatible modem that you will use to connect your
service. Because there are thousands of modems on the market, our technician could not possibly familiar with every
one of them, only limited assistance can be provided.

Layer 1 8

Include a home phone plan? (Optional)

Note: If you are using landline number it will be disconnected when you connect to the nbn.

Layer 1 8

Include a SIM Plan? (Optional)

10% off is applied on SIM plan when bundled with internet service.

Why Occom

Over 12,000 of our happy customers earned us our 4.9/5 star rating on Google. Our unparalleled service and support powers Aussies with our RedTrain fibre plans.

Speeds You Can Count On

Our RedTrain plans deliver high-speeds, so you can stream movies, game, study or work remotely. With speeds of up to 250 Mbp/s, with us, your internet will always be faster, even during peak hours.

Customer Trusted

You don't need to take our word for it, we have 4.9 star rating on Google, with over 12,000 reviews. This is unheard of in our sector. This is the result of constant dedication to delivering what we promise.

Wi-Fi That Just Works

We’ve tested, tweaked, and optimised our routers so you don’t have to. Just plug it in, and you’re good to go—fast, stable, and hassle-free Wi-Fi that covers your whole space. No guesswork, no stress, just seamless internet.

Support, Sorted in Seconds

No more endless wait times—our team answers in just 17 seconds on average. One call, quick fix, back online. Easy!

AUSTRALIA’S HIGHEST RATED ISP

12,000+ Reviews

4.9

4.9
Luna is very responsible and patient, and has strong problem-solving skills
Sahil was excellent! Extremely patient and very technically skilled. Very pleased
Kuldeep was very patient and amazing solving my internet connection issues after a storm. Thank you very much
The customer service is really professional and patient. Because of the business handover, my consultation spanned as long as 2 months. Every consultation was answered carefully and the answers were clear and accurate. Now everything is done and I just need to wait. It was a comfortable service experience👍🏻👍🏻👍🏻
Janney was very attentive. It was my first time connecting to the Internet and I didn’t understand a lot of things. He was very responsible and finally managed to connect successfully.
js_loader

Frequently Asked Questions

RedTrain is an Australian wholesale carrier, who is experienced in designing, deployment and management of fibre network infrastructure. RedTrain designs, builds, operates and maintains fixed line access, fibre-based telecommunications networks, much like NBNCo does. RedTrain operates an open access telecommunications wholesale service in Australia and has been building fibre infrastructure. In the open access system, internet service providers (also known as retail service providers) such as Occom purchase bandwidth from wholesale providers (e.g. RedTrain) and deliver internet services to end users.
One of the main differences between RedTrain and NBNCo is the connection technology they use. RedTrain uses FTTP (Fibre to the Premises) technology in most of their projects. FTTP exclusively uses fibre optic cables, enabling the fastest speeds in Australia. FTTP benefits from the higher capacity of a full fibre connection, and will have a more stable connection and speed in general. However, in addition to FTTP, NBNCo also adopts other technologies like a combination of fibre and copper (FTTC, FTTN/B) or fibre and coaxial cable (HFC). FTTC, FTTN/B and HFC technologies may slow down and become unstable during instances of poor weather.
Various speed tiers are available for RedTrain’s fibre internet connections. RedTrain’s broadband plans have maximum download speeds of 12 Megabit per second(Mbps), 25Mbps, 50Mbps, 100Mbps, and 250Mbps. Customers are able to choose between these plans depending on their speed preference.
Usually RedTrain will be found servicing new or recently developed apartments, estates and communities. In most cases, RedTrain will be the sole fibre provider for a residence, and you will not be able to use NBNCo or other companies’ fibre in RedTrain serviced properties. If you are uncertain about whether RedTrain services your property, our support team will help you check. Even if your residence is not covered by RedTrain, we will help you find the best solution and get you connected quickly and efficiently.
The termination equipment in any telecommunications carrier’s network is called a Optical Network Terminal (ONT). This device may also be referred to as a “fibre box” at times, and some companies may confusingly refer to the ONT by a different name such as NTU (Network Termination Unit). RedTrain refers to this device as the ONT. This device takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of RedTrain’s Fibre to the Premises (FTTP) networks, one ONT can support more than one active internet service.
The New Development Charge is a fee charged for all connections made in areas that the fibre infrastructure provider (e.g. RedTrain) have identified as within the boundary of a new development. Essentially, it means if fibre internet has never been used at a property before, this one-time fee will be charged to the end user no matter which internet service provider is used. The implementation of this fee was a decision made by the Australian government to offset part of the fibre infrastructure’s cost onto “the parties that use or benefit from them”. RedTrain may charge a $300 New Development Fee if your premises is identified as being within the site boundary of a new development. RedTrain will contact you directly for the charge before activating the NTD and Internet service for you.
Occom is a top-rated RedTrain service provider in Australia, rated 4.9/5 stars from over 12,000+ Google reviews. Occom has higher bandwidth and smart internet routing to ensure we provide the speeds we promise. On top of that Occom offers flexible, affordable plans and a selection of hand-picked modems from the world’s best brands. Our customer service team will be glad to help with configuration if you wish to BYO. We are proud of our fantastic customer reviews, and strive to provide the services and customer support to meet the highest standards.

Reach Out To Us

Contact our professional support team to respond to all your questions
and guide you through the sign-up process.

Live Chat

WeChat

WhatsApp

Call now: 1300 299 999

Daily 8 AM – 10 PM AEST