When is my OCCOM mobile bill generated and due?
Your bill is generated on the 28th of every month, covering the billing period from the 28th of the previous month to the 27th of the current month.
Archives: FAQs
Does OCCOM accept prepaid credit cards or gift cards?
No, OCCOM does not accept prepaid Visa/Mastercard or gift cards.
How do I get connected to the nbn®?
If NBN™ is available at your address, all you’ll need to do is pick out an NBN™ plan and sign up online or call our sales or customer service teams at 1300 299 999. If you’re already with OCOM, you can contact us to update through LiveChat.Remember: Moving to NBN™ broadband will not necessarily cancel … Read more
What are the terms and conditions for the Internet and Mobile bundle?
1. A 10% discount is applied on mobile service when bundled with an active Occom internet service.2. This discount is valid as long as your internet is active with Occom.3. If your Occom internet service is cancelled, your mobile service will return to the original price.4. Each active internet service can be bundled with a … Read more
Can I cancel at any time?
You sure can. OCCOM customers stay because they want to, not because they have to. Before you transfer or cancel your OCCOM Number, please contact us on LiveChat or via email to give us a heads-up; this will help with correctly addressing your final bill.• If you’re transferring your OCCOM number to a different Aussie … Read more