Frequently Asked
Questions
How can we help you?
FAQ - Internet
Residential
What plans does Occom offer?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!
What are the prices of the plans?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!
What are your plans?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
For more information, visit https://occom.com.au/.
What are your plans?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
For more information, visit https://occom.com.au/.
What are your plans?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
For more information, visit https://occom.com.au/.
What are your plans?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
For more information, visit https://occom.com.au/.
What are your plans?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
For more information, visit https://occom.com.au/.
What are your plans?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
For more information, visit https://occom.com.au/.
Business
what is Occom 4S Business Fibre?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!
Why Choose Occom 4S Fibre?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!
Other Network Info
Game Ping/Packet Loss
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!
WiFi Issue
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!
Network Issues & Help
IPv6
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!
Fair use policy
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!
Device Information
Single-band VS dual-band router
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!
How can I update the firmware of my Occom-provided router?
We offer a wide range of popular internet plans, supported by major infrastructure providers such as NBN, OptiComm, etc. No matter if you’re into streaming, gaming, or remote work — we’ve got the perfect plan for you.
Here are our most popular residential/home broadband plans:
– Rocket (250/25Mbps) – $95/month for 6 months, then $110/month. Perfect for 4+ devices, 4K/UHD streaming, and multiple users gaming simultaneously.
– Lightning (1000/50Mbps) – $115/month for 6 months, then $125/month. Perfect for 8K streaming, 4K/UHD streaming across 6+ devices, download AAA games effortlessly.
Reply with Live Agent and we’ll respond quickly to help you with the best plan for your needs!