Have you received a suspicious call or SMS?
If you believe you have been targeted by a scammer impersonating Occom or using our network, please report it below. Your reports help us identify, trace, and block scam activity to protect the wider community.
Report to Occom
If you believe you have been targeted by a scammer impersonating Occom or using our network, please report it below. Your reports help us identify, trace, and block scam activity to protect the wider community.
Where Else to Report
Reporting to us helps protect our network, but you should also report to these official Australian authorities to help with broader enforcement and recovery.
Authority
Scamwatch (ACCC)
ReportCyber
ACMA (SMS Only)
Why Report There?
To help the government track scam trends and warn the public.
If you have lost money or your identity has been compromised.
To report scam SMS directly to the Australian Communications and Media Authority.
Immediate Steps if You’ve Been Scammed
If you have already provided personal information or financial details:
Contact your Bank immediately to freeze your accounts.
Change your passwords for your email, banking, and Occom accounts.
Contact IDCARE: Australia’s national identity and cyber support service. They provide free, specialist support to help you develop a response plan
How Occom Contacts You
To help you stay safe, remember that Occom will NEVER:
Call you to ask for your account password or credit card CVV.
Ask for remote access to your computer or mobile device.
Pressure you to make an immediate payment via gift cards or cryptocurrency.
When in doubt, hang up. Call us back directly on 1300 299 999.
For more great tips to stay safe online, check out our Scam Prevention page.